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Are you a manufacturer?

We are a manufacturer with 13 years of industry experience in design, research and development, production, and calibration, and have a complete set of instrument production qualifications in China.

What is the size of your enterprise?

Our enterprise is located in Qingdao, China. We have over 4800 square meters of independent products and have established professional production and R&D processes such as R&D centers, machining centers, and production centers. More than 20% of our team consists of senior engineers. We are a professional instrument team.

What are your successful cases?

Our equipment is suitable for industries such as chemical, energy, ecological and environmental protection, and food processing. Our products are exported to more than 30 countries and regions around the world, and we are a high-quality supplier to Fortune 500 companies. Our products have been effectively inspected in harsh working environments and have received high praise from customers.

What are your company qualifications?

We have complete corporate qualifications and are a high-tech enterprise in China. We have over 100 patents and certification certificates, and have passed the ISO 9000 series system certification, SIL certification, CMMI3 certification for software, and national explosion-proof level certification for our products.

Regarding ordering/delivery

How to customize products through a website?

Due to the special nature of our products, we need to follow up with the customer's on-site working conditions to confirm the specific product selection. You need to tell us the type of medium, temperature, pressure, flow rate, and other working conditions measured. We will match the appropriate instrument type and size based on the content you provide. This is a professional and precise job, and our professional selection engineers need to determine the specific products one by one.

What are your product guarantee measures?

Our products have all passed ISO/TS certification and enjoy a one-year warranty service. Each product undergoes multiple monitoring and testing before shipment to ensure the normal operation of the equipment. Please believe that as a product manufacturer, we pay more attention to product quality and safety than you.

Do you accept customization?

Our flow meters and other instruments can be customized by ODM or OEM, and we can also customize colors and functions according to customer needs. If you have customization requirements, please send us the customization requirements and drawings, and our R&D team will intervene to communicate technical parameters with us.

Regarding product delivery, how long does it take for orders to be shipped out?

This is a very important issue. We usually ship customized products within 15 working days. If it is in stock or regular size products, we will ship them within 7 working days. If there are agents for some products in China, we can ship them on the same day as in stock.

Regarding transportation mode and minimum order quantity

What are the transportation methods?

Our product supports multiple modes of transportation, including express delivery, sea freight, air freight, or combined transportation. Please rest assured that our product has taken strict protective measures after leaving the factory, and each mode of transportation can ensure the safe and complete delivery of the product to customers.

How is the shipping fee charged?

If you have an agent in mainland China, we can ship the product to your domestic agent's shipping address free of charge. If you need to send overseas logistics, you need to provide detailed shipping address and recipient name. We will choose the most suitable logistics method based on the characteristics of the product. After determining the method, we will confirm the shipping cost and delivery time with you again. All operations during this process will be made public to the client.

Can customers specify express delivery?

We can discuss the transportation method with the customer, but as international express delivery is more responsible, we cannot guarantee that the courier specified by the customer is of the highest quality. We will provide the best solution for the customer while respecting their wishes.

Regarding Instrument Selection

What is instrument selection?

Different engineering conditions require different instruments and meters, sometimes of different types and sometimes of different functions. The process of confirming these differences and functions is instrument selection. We will recommend the most suitable product for you based on the on-site engineering conditions, installation conditions, safety requirements, etc., to ensure reliable use and accurate measurement of the product.

What are the selection rules?

We will confirm the parameters that need to be determined with the customer one by one. We have a specialized selection system that generates a specific code based on the parameters. This code is the identity identifier of the product in this batch of goods and is bound to the installation location to ensure the correct installation and use of the product.

Do flow meters and level gauges need to be selected?

Yes, whether it's a flow meter or a liquid level gauge, the model needs to be determined according to the on-site conditions. Different functions will correspond to different prices. Although the appearance may be the same, the configuration inside will vary according to the on-site situation.

Will there be any discounts for large-scale agent purchases?

Yes, we welcome strong clients to develop agency cooperation. If you are a capable agent, please explain directly. We will provide you with agency prices based on your country and region, allowing excellent products to go to a wider range and achieving win-win cooperation.

After-sales service

What are the warranty terms for after-sales service?

We provide a 12-month warranty service, and we will charge appropriate costs outside the warranty period. If overseas customers encounter warranty issues, we will first provide 7 * 24-hour remote technical support. The stability of industrial instruments is reliable enough, so please feel free to use them.

Are communication and power interfaces commonly used abroad?

Our product adopts international standard input and output forms, and supports 4-20mA or 485 communication for input power and output. If Hart or Bluetooth communication is needed, please provide a detailed list when selecting.

Does the product support apps?

Some of our products support Android apps, and we provide a basic version of the app. If you have a need for customized apps, please let us know in advance.